Privacy Policy

Introduction

MAHZUZ General Trading L.L.C. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, mailing address, and other contact details you voluntarily provide when contacting us or requesting our services.
• Business Information: Company name, business type, product requirements, and shipping/warehousing details relevant to our logistics and fulfillment services.
• Automatically Collected Data: IP address, browser type, operating system, referring URLs, access times, and pages viewed when you visit our website.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience and gather usage data.

How We Use Your Information

We use the information we collect for purposes including:

• Processing and fulfilling your logistics, warehousing, and e-commerce fulfillment requests
• Communicating with you regarding inquiries, orders, and service updates
• Improving our website, services, and customer experience
• Sending promotional communications (with your consent)
• Complying with legal obligations and protecting our rights
• Preventing fraudulent activity and ensuring security

Sharing of Information

We do not sell your personal information. We may share your data in the following situations:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., shipping carriers, delivery partners, payment processing).
• Legal Requirements: When required by law, government request, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: